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When looking for an efficient employee training course, it is essential to know that what's out there is not necessarily customizable to the needs of your business or employees. There are many online training courses that can help, no doubt about it. But, choosing the right type and style of training delivery depends a whole lot on:
Employee knowledge and skill gaps
Employee learning needs
Employee eLearning platform proficiency
Business growth goals
Business Learning and Development culture
From soft skills to emotional intelligence training, there are no limits to how much your employees can learn, given the right tools, incentives, and learning platform. Still, there are some common topics for employee training programs that overshadow others. Choosing the ones that are right for you will take some thinking, research, and planning on your part. But first, let's explore the benefits that online training can bring to your organization.
Some companies are still holding on to more traditional methods of employee training. Still, most employers have witnessed the advancement, growth, and development of eLearning and are now incorporating it into their company learning culture. The most solid reasons why this training innovation is taking place, are:
Online learning or eLearning saves your company money and time. Say goodbye to overhead fees for classroom locations, costs for classroom materials, time wasted in transit, and other technical issues that usually arise in a classical classroom environment. Employees are free to choose their preferred time and place for conducting the training. This gives them a feeling of empowerment as they have the option of self-directing their own training experience.
Online employee training offers learners the same course content. This means that there's little room for interpretation and a lot of room for improvement. Regardless of location and time zone, employees can receive the same consistent set of information through your chosen platform.
A huge perk of online training is the resulting data. You can track and assess employee competence, which in turn allows you to modify the course content for higher efficiency
Microlearning, learning path personalization, and just-in-time learning are only a few, but very powerful, training delivery methods that online training exclusively enables. These techniques help increase employee productivity and job satisfaction, boost knowledge retention, and take the pressure and risk out of the learning equation.
Training for Emotional Intelligence Development
Cultivating employee emotional intelligence causes a highly beneficial ripple effect within organizations. Emotional intelligence, abbreviated as EQ, helps staff control and assess emotions, deal with job inconsistencies, govern their impulses, and understand and react according to their coworkers' social mnemonics. This increases interactivity, teamwork, and makes for a more pleasurable workplace for everyone involved.
Training for Goods and Services
This one is easy! Companies can use employee training programs in:
Helping new employees get familiar with the products or services the company offers
Refreshing product knowledge for existing employees
Teaching employees about new products added to the inventory
eLearning can accomplish all of this, without the risk of failure and the pressure of getting something right on the first try. View our case study for PING to see an example of this type of training!
Training for Quality Control
Quality control is especially important if your organization sells products. This type of training gives employees essential information about how to properly select products on par with your quality standards. It can also teach them what to do in the case of low-quality products that don't make the cut. See how P&G trains for quality control through simulated learning!
Training for Leadership Development
A good leader knows how to engage his or her employees and contributes to the overall vigor of company culture. Offering training in leadership helps managers with critical thinking, presentation skills, and improves their speed and rate of response when an issue presents itself. Check out the eLearning course for Wyndham Hotels & Resorts to learn how they prepare leaders for success!
Training for Onboarding
Onboarding training occurs when new employees need company-wide or department-specific instructions. It helps newcomers integrate faster and smoother with the company culture, relays business objectives clearly, explains job expectations, and more. Curious how Checkers does onboarding for their new front-end staff? Check out their Sandwich Master Serious Game!
Training for Soft or Technical Skill Improvement
Technical skills refer to how well employees do their job while using tech resources. Soft skills refer to things like communication, problem-solving, and time management. An eLearning program can address all of these skills or separate them by category or importance. Either way, delivering these skill improvement training courses will have long-term benefits for your business. View our Coaching Champions case study to see how eLearning can improve employee soft skills!
Training for Team Building
Related to leadership skills, team building training refers more to the social aspect of the job than the technical. It is always a good idea to conduct team-building training to help your employees create meaningful connections with their peers. This will lead to higher job productivity and a relaxed workplace atmosphere.
There you have it: the most common topics for employee training programs and what they can do for your business. There are of course other topics we have not touched upon in this article, so don’t hesitate to contact us for help with any training assistance you may need!