eLearning for Companies: Making Employees the Best Asset

In many ways, a company is only as good as the people they employ. A reputation is built on positive interactions that customers and clients have with customer service reps, call center reps, salespeople, and any other contact with a representative of the business.

With that in mind, the training of employees is vitally important. Companies invest in training their workforce with the intent that they’ll be a merit to the business. The question becomes how to train the employees in the most effective manner. This is where elearning for companies shines. It has the power to motivate, engage, and teach in a way that traditional methods don’t.

Elearning for companies that works

Serious games, gamification, and simulations all provide the necessary spark to drive employees to succeed if they’re done well! It’s a waste of time and money to attempt to implement a training system that isn’t well developed.

There are important considerations to keep in mind when a corporation decides to move forward with a company elearning program:

Keep learning objectives clear. An elearning game that isn’t designed well will cause the employees to focus on winning. Having fun is great and can definitely be a part of the activity, but the aim is always to reinforce the learning goals. If the design of the game places too much emphasis on winning, and not enough on the content to be learned, no one really wins.
Be careful with competition. There are some people who thrive on competition and some who can go too far! To head off any potential issues with an employee who is too competitive, include an element of cooperation into the activity. The aim is to get the employees to work together and be helpful to each other as opposed to just being the winner.
Be aware of low-achievers. There may be a situation where the same people always perform the best. That means that some will seemingly always be at the bottom. This can be a difficult situation, especially when results are public, as with the use of leaderboards or points systems. Find out why the lower performers are struggling and meet them where they’re at and work to help them improve from there. Setting up peer groups, for example by length of service, may alleviate this issue. It combines newer employees with each other, while longer term and more experienced employees compete with their peers.

See individuals. While some employees are very motivated by competition and get a thrill from it, others simply hate it. They aren’t motivated by it and it isn’t helpful to them. Keep in mind that everyone learns differently. Be ready to dig in and find what works for each individual in order to tap into their personal potential. Incorporating individual rewards should be considered.

A prepared workforce

The most a corporation can hope for in their employees is hard work, dedication, loyalty, and skill at what they do. A worker that has been trained in a way that builds his or her confidence will desire to their best for their company. They will feel a sense of loyalty and a drive to represent their employer well. Companies who utilize elearning have the greatest chance of cultivating a workforce that does just that.