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Practice makes perfect. It’s not just a saying – it’s the basis of a major undertaking that begins every time someone completes the process of applying for a job, getting interviewed, getting hired, and showing up for work on the first day: training.
Employee training is the process of teaching employees the skills and knowledge they need to perform their jobs. It is conducted at regular intervals, and while it is most frequent at the beginning of one’s employment, it can continue through the life of a job. It is provided in different formats, ranging from online training to one-on-one training to group sessions.
Training can generally be divided into the following main categories:
Training can often be seen as a necessary evil by employees -- something to get over with as quickly as possible so they can begin day-to-day work. One only has to view workplace-set programs such as “The Office” and “Corporate” to get a sense of the general perception.
Despite the commonly-held view, training is an important and even essential activity for many reasons – for both employees and employers. These include the following:
Enhances productivity/performance – Training helps employees learn how to work faster and more efficiently, enabling them to get more done on the job with higher quality.
Increases morale – Training helps employees gain important competencies, which in turn can increase confidence and job satisfaction and reduce employee turnover.
Ensures savviness – Training helps keep employees up-to-date on the latest trends and technologies in a given industry. This can increase company competitiveness.
Decreases oversight need – Training gives supervisors the confidence to know their employees can complete certain tasks on their own, reducing the need for oversight.
Increases upward mobility – Training give employees the knowledge they need to gain advanced skills, increasing the chances that they will move up the career ladder.
Reduces errors/accidents – Training shows employees how to take preventative behaviors so there will be fewer chances of errors and accidents at the workplace.
The final benefit is of particular importance to employers, as it can save them on costs. For example, employees may be found guilty of criminal conduct while on the job. Simplify Training indicates that having an effective compliance and ethics program can minimize their employers’ fines for a criminal conviction by as much as 90%.
Training helps ensure that the future generation of leadership is prepared to take over when the current generation leaves or retires.
Thus, beyond teaching employees basic skills and knowledge, training offers several benefits that serve to increase overall organizational strength and reduce problems.
Employee training is vital to company success. Without it, there can be great damages and staff members will not be properly prepared for their jobs. To learn more about the impact of poor training, download a copy of "The Real Cost of Ineffective Employee Training" white paper today. If you would like to learn more about the ways Designing Digitally can support your training developments with custom eLearning packages, we'd love to talk to you!