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Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Product Services Training Games for Spectrum

Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Training Course

Product Services Training Games

Training Delivery

The Client

Spectrum is the trade name of Charter Communications, which is widely used by market consumers and commercial cable television channels, internet, telephone, and wireless service providers.

training Sneak Peak

The Challenge

Spectrum faced a formidable challenge as their competitors, AT&T Uverse and Verizon FiOS, surged ahead with new technologies. To maintain a competitive edge, Spectrum associates involved in cable and internet services must comprehensively understand these rival offerings. Effective communication of Spectrum’s superior products and services to customers hinged on this crucial knowledge.

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The solution

Designing Digitally developed a solution transcending traditional training methods. Recognizing the need for immersive and engaging learning experiences, we crafted two serious business games centered around an “eye spy” theme. Through these interactive experiences, users embark on a thrilling journey alongside a Spectrum secret detective who has meticulously researched and tracked the competition.

These severe games serve as more than just tutorials; they are dynamic platforms that highlight the critical features of AT&T Uverse and Verizon FiOS while simultaneously showcasing the unparalleled advantages of Spectrum’s offerings. Users are not mere spectators; they actively engage with the content, absorbing information about Spectrum’s competitive advantages and unique value propositions. By immersing themselves in this web-based interactive tutorial and assessment, associates were provided with the knowledge and skills to effectively articulate Spectrum’s value proposition to customers.

Implementing these innovative, serious business games is pivotal in Spectrum’s quest to outmaneuver competitors. By transforming training into an engaging and immersive experience, Designing Digitally has empowered associates with the tools and insights needed to navigate the competitive landscape with confidence and proficiency.

The interactive nature of the games fosters a more profound understanding and retention of critical concepts, ensuring that associates are well-equipped to effectively communicate the advantages of Spectrum’s products. As a result, Spectrum stands poised to solidify its position as a leader in the cable and internet services industry, ready to meet the challenges of tomorrow with ingenuity and resolve.

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

Designing Digitally - A screenshot of a Time Warner Cable advertisement for the "Eye Spy Game Based Training," featuring a map of the United States with interconnected lines, the company logo, and a "Learn More" button showcases their innovative product services. Designing Digitally -
Wyndham's Customer Rewards Program offers a comprehensive training program designed to educate and empower participants on the benefits and features of our exceptional rewards program.
Fast food employee featured in a customer service training advertisement for Checkers and Rally's Drive-Thru Drama.
Designing Digitally - A classroom setting for NASA's Goddard Requirements Training, showing people standing around a conference table with a screen in the background. Text reads "Goddard Requirements Training - Learn More. Designing Digitally -
Designing Digitally - Informational poster on drug and alcohol awareness by NCMS, featuring details about acid (LSD) including description, physical form, effects, and side effects. "Learn More" button at the bottom. Designing Digitally -
A screenshot of "Polymerase Chain Reaction Simulation" by Auburn University, showcasing an interactive virtual lab environment.
An advertisement for RSI Road Systems, Inc. featuring an abstract graphic of MFLEAT guard rails and hardware components with a "learn more" call-to-action button.
Designing Digitally - Screenshot of the "Recycle Roundup Leap Motion Serious Game" by Designing Digitally. Instructions for sorting recyclables are shown, emphasizing quick and accurate placement of items for effective Employee Training. Designing Digitally -
Quality program assessment simulation.
A digital avatar stands in front of a futuristic doorway with a starry background, promoting the HP Plinius serious game for technical training by Hewlett Packard Enterprise.
Workshop Development
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Designing Digitally - Screen capture of a webpage for Toyota's online training program on hazardous materials, featuring an animated graphic of a barrel on a hand truck in a warehouse. Designing Digitally -
DriveVT Logo Card
Designing Digitally - Poster for U.S. Air Force Academy's F22 Simulator featuring a jet flying over a mountainous terrain, with a "Learn More" button at the bottom. Designing Digitally -
Screenshot of an e-learning platform interface featuring the "Custom Loomis Management System" with a topic outline on the left side and a forum section.
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Designing Digitally - NFPA Warehouse Spray Patterns and Sprinkler Installation Training. Learn more. Designing Digitally -
Designing Digitally - A bowl filled with fried chicken pieces being poured into it. Text below reads, "Wingstop Virtual Reality Simulations for Fast Food Preparation Training Program." A "Learn More" button is at the bottom. Designing Digitally -
Training simulations for the 2020 Census Bureau count.

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OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

Start Improving Your Employee Training Outcomes Today

Ready to dive deep into your learning and development initiatives and improve your employee training programs through innovative learning? Connect with our team today to discuss your company’s needs and goals to get started.