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Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Product Services Training Games for Spectrum

Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Training Course

Product Services Training Games

Training Delivery

The Client

Spectrum is the trade name of Charter Communications, which is widely used by market consumers and commercial cable television channels, internet, telephone, and wireless service providers.

training Sneak Peak

The Challenge

Spectrum faced a formidable challenge as their competitors, AT&T Uverse and Verizon FiOS, surged ahead with new technologies. To maintain a competitive edge, Spectrum associates involved in cable and internet services must comprehensively understand these rival offerings. Effective communication of Spectrum’s superior products and services to customers hinged on this crucial knowledge.

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The solution

Designing Digitally developed a solution transcending traditional training methods. Recognizing the need for immersive and engaging learning experiences, we crafted two serious business games centered around an “eye spy” theme. Through these interactive experiences, users embark on a thrilling journey alongside a Spectrum secret detective who has meticulously researched and tracked the competition.

These severe games serve as more than just tutorials; they are dynamic platforms that highlight the critical features of AT&T Uverse and Verizon FiOS while simultaneously showcasing the unparalleled advantages of Spectrum’s offerings. Users are not mere spectators; they actively engage with the content, absorbing information about Spectrum’s competitive advantages and unique value propositions. By immersing themselves in this web-based interactive tutorial and assessment, associates were provided with the knowledge and skills to effectively articulate Spectrum’s value proposition to customers.

Implementing these innovative, serious business games is pivotal in Spectrum’s quest to outmaneuver competitors. By transforming training into an engaging and immersive experience, Designing Digitally has empowered associates with the tools and insights needed to navigate the competitive landscape with confidence and proficiency.

The interactive nature of the games fosters a more profound understanding and retention of critical concepts, ensuring that associates are well-equipped to effectively communicate the advantages of Spectrum’s products. As a result, Spectrum stands poised to solidify its position as a leader in the cable and internet services industry, ready to meet the challenges of tomorrow with ingenuity and resolve.

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

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An illustration promoting On-Demand eLearning for hazardous material training and incident readiness in a healthcare setting.
Designing Digitally - Graphic of a gamified learning concept for financial services featuring a winding road, various icons related to business and finance, and a "learn more" button by an eLearning Vendor. Designing Digitally -
Graphic advertisement for CNH Industrial designed by Designing Digitally, featuring the tagline "International Vehicle Manufacturer Non-Compliance Case" with a call-to-action button labeled "Learn More.
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Corporate compliance training session with an attentive group and a smiling presenter at Wyndham Destinations.
An electronic medical records training program with a laptop screen on it.
Designing Digitally - A digital quiz from Cuyahoga Community College asks users to identify brain parts, with an option selected for "Medulla." The banner below promotes "3D Stress Simulation Training," provided by a custom onboarding online training vendor. Designing Digitally -
Designing Digitally - Informational poster on drug and alcohol awareness by NCMS, featuring details about acid (LSD) including description, physical form, effects, and side effects. "Learn More" button at the bottom. Designing Digitally -
Designing Digitally - Person using a virtual reality app on a smartphone to scan QR codes, with a promotional overlay text about AR resource training. Designing Digitally -
Wyndham's Customer Rewards Program offers a comprehensive training program designed to educate and empower participants on the benefits and features of our exceptional rewards program.
Designing Digitally - A classroom setting for NASA's Goddard Requirements Training, showing people standing around a conference table with a screen in the background. Text reads "Goddard Requirements Training - Learn More. Designing Digitally -
Workshop Development
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Designing Digitally - Digital illustration of an F22 jet flying low over a mountainous terrain, with "U.S. Air Force Academy F22 Virtual Reality Simulator" text and a "Learn More" button at the bottom Designing Digitally -
Fast food employee featured in a customer service training advertisement for Checkers and Rally's Drive-Thru Drama.
A digital simulation of a man raising his hand on a virtual golf course, with text overlay for PING Golf club fitting product training.
Designing Digitally - Promotional poster for "coaching champions soft skills training" with a man standing in the foreground in an office setting, using virtual reality equipment, and blurred office space in the background. Designing Digitally -
Designing Digitally - Promotional graphic for the neurocritical care society featuring a virtual reality emergency neurological simulation with a patient in a hospital bed, medical equipment, and a "learn more" button. Designing Digitally -
An illustration of a medical e-learning module by the France Foundation featuring a doctor discussing treatment options for idiopathic pulmonary fibrosis with a patient.
Virtual occupational therapy assistant using Auto Draft technology.

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OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

Start Improving Your Employee Training Outcomes Today

Ready to dive deep into your learning and development initiatives and improve your employee training programs through innovative learning? Connect with our team today to discuss your company’s needs and goals to get started.