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Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Product Services Training Games for Spectrum

Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Training Course

Product Services Training Games

Training Delivery

The Client

Spectrum is the trade name of Charter Communications, which is widely used by market consumers and commercial cable television channels, internet, telephone, and wireless service providers.

training Sneak Peak

The Challenge

Spectrum faced a formidable challenge as their competitors, AT&T Uverse and Verizon FiOS, surged ahead with new technologies. To maintain a competitive edge, Spectrum associates involved in cable and internet services must comprehensively understand these rival offerings. Effective communication of Spectrum’s superior products and services to customers hinged on this crucial knowledge.

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The solution

Designing Digitally developed a solution transcending traditional training methods. Recognizing the need for immersive and engaging learning experiences, we crafted two serious business games centered around an “eye spy” theme. Through these interactive experiences, users embark on a thrilling journey alongside a Spectrum secret detective who has meticulously researched and tracked the competition.

These severe games serve as more than just tutorials; they are dynamic platforms that highlight the critical features of AT&T Uverse and Verizon FiOS while simultaneously showcasing the unparalleled advantages of Spectrum’s offerings. Users are not mere spectators; they actively engage with the content, absorbing information about Spectrum’s competitive advantages and unique value propositions. By immersing themselves in this web-based interactive tutorial and assessment, associates were provided with the knowledge and skills to effectively articulate Spectrum’s value proposition to customers.

Implementing these innovative, serious business games is pivotal in Spectrum’s quest to outmaneuver competitors. By transforming training into an engaging and immersive experience, Designing Digitally has empowered associates with the tools and insights needed to navigate the competitive landscape with confidence and proficiency.

The interactive nature of the games fosters a more profound understanding and retention of critical concepts, ensuring that associates are well-equipped to effectively communicate the advantages of Spectrum’s products. As a result, Spectrum stands poised to solidify its position as a leader in the cable and internet services industry, ready to meet the challenges of tomorrow with ingenuity and resolve.

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

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An illustration of a medical e-learning module by the France Foundation featuring a doctor discussing treatment options for idiopathic pulmonary fibrosis with a patient.
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Designing Digitally - Screenshot of Checkers & Rally's "Sandwich Master Simulations Vendor simulated serious game" interface featuring a clean, organized kitchen setup with digital screens and a prominent logo. Designing Digitally -
A digital simulation of a man raising his hand on a virtual golf course, with text overlay for PING Golf club fitting product training.
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A man stands in the foreground of a blurred retail setting with icons and text overlay that promotes leadership coaching for supervisory managers.
Infographic depicting the various areas covered in Fiat Chrysler Automobiles' political awareness online training, including gifts, hospitality, travel, and more.
Designing Digitally - Website homepage of an eLearning vendor specializing in cargo shipment training, displaying a logo, navigation menu, and images of ships and shipping containers. Designing Digitally -
Community transit first year onboarding training program focused on _(Auto Draft)_ strategies.
A digital avatar stands in front of a futuristic doorway with a starry background, promoting the HP Plinius serious game for technical training by Hewlett Packard Enterprise.
Woman at a desk with a headset on, surrounded by symbols representing work tasks, with the text "Immersive Orientation" displayed above.
Screenshot of an e-learning platform interface featuring the "Custom Loomis Management System" with a topic outline on the left side and a forum section.
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Designing Digitally - Screenshot of a supply chain management simulation game by Designing Digitally, featuring an in-game map with delivery routes and game statistics. Text reads "SUPPLY CHAIN MANAGEMENT SERIOUS GAME" – an engaging tool for Games For Employees to enhance their Supply Chain skills. Designing Digitally -
An electronic medical records training program with a laptop screen on it.
A graphic layout representing different business departments divided into colored blocks with symbols, including a chat notification, above a large title reading "ELFA Training Game".
Fast food employee featured in a customer service training advertisement for Checkers and Rally's Drive-Thru Drama.
An auto-drafted poster of a military officer.
An illustration promoting On-Demand eLearning for hazardous material training and incident readiness in a healthcare setting.
Rutgers Metaverse Simulation for Living Independent Students.
Designing Digitally - A person with a VR headset places a pizza in an oven as part of a Virtual Reality employee training simulation for pizza-making, developed by an eLearning vendor. Designing Digitally -
Designing Digitally - A digital quiz from Cuyahoga Community College asks users to identify brain parts, with an option selected for "Medulla." The banner below promotes "3D Stress Simulation Training," provided by a custom onboarding online training vendor. Designing Digitally -

LET'S TALK ABOUT YOUR UPCOMING PROJECT!

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

Start Improving Your Employee Training Outcomes Today

Ready to dive deep into your learning and development initiatives and improve your employee training programs through innovative learning? Connect with our team today to discuss your company’s needs and goals to get started.







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