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Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Product Services Training Games for Spectrum

Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Training Course

Product Services Training Games

Training Delivery

The Client

Spectrum is the trade name of Charter Communications, which is widely used by market consumers and commercial cable television channels, internet, telephone, and wireless service providers.

training Sneak Peak

The Challenge

Spectrum faced a formidable challenge as their competitors, AT&T Uverse and Verizon FiOS, surged ahead with new technologies. To maintain a competitive edge, Spectrum associates involved in cable and internet services must comprehensively understand these rival offerings. Effective communication of Spectrum’s superior products and services to customers hinged on this crucial knowledge.

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The solution

Designing Digitally developed a solution transcending traditional training methods. Recognizing the need for immersive and engaging learning experiences, we crafted two serious business games centered around an “eye spy” theme. Through these interactive experiences, users embark on a thrilling journey alongside a Spectrum secret detective who has meticulously researched and tracked the competition.

These severe games serve as more than just tutorials; they are dynamic platforms that highlight the critical features of AT&T Uverse and Verizon FiOS while simultaneously showcasing the unparalleled advantages of Spectrum’s offerings. Users are not mere spectators; they actively engage with the content, absorbing information about Spectrum’s competitive advantages and unique value propositions. By immersing themselves in this web-based interactive tutorial and assessment, associates were provided with the knowledge and skills to effectively articulate Spectrum’s value proposition to customers.

Implementing these innovative, serious business games is pivotal in Spectrum’s quest to outmaneuver competitors. By transforming training into an engaging and immersive experience, Designing Digitally has empowered associates with the tools and insights needed to navigate the competitive landscape with confidence and proficiency.

The interactive nature of the games fosters a more profound understanding and retention of critical concepts, ensuring that associates are well-equipped to effectively communicate the advantages of Spectrum’s products. As a result, Spectrum stands poised to solidify its position as a leader in the cable and internet services industry, ready to meet the challenges of tomorrow with ingenuity and resolve.

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

Online training program based on NFPA standards.
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Designing Digitally - Screenshot of an eLearning module titled "Key Technician Express Onboarding Training" featuring an interactive game-like interface with cars on a road and floating keys. Designing Digitally -
Virtual occupational therapy assistant using Auto Draft technology.
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Designing Digitally - A digital quiz from Cuyahoga Community College asks users to identify brain parts, with an option selected for "Medulla." The banner below promotes "3D Stress Simulation Training," provided by a custom onboarding online training vendor. Designing Digitally -
Majestic Steel Logo Card
Designing Digitally - Promotional image for a virtual reality lineman training eLearning platform, featuring a close-up of a VR headset against a utility pole backdrop, with a "learn more" button. Designing Digitally -
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Training simulations for the 2020 Census Bureau count.
Designing Digitally - A person with a VR headset places a pizza in an oven as part of a Virtual Reality employee training simulation for pizza-making, developed by an eLearning vendor. Designing Digitally -
Designing Digitally - A virtual cityscape featuring the Mercer City Sales Serious Game, with a "Learn More" button at the bottom. The skyline has multiple buildings with various statuses like "Complete" and "Failed. Designing Digitally -
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OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

Start Improving Your Employee Training Outcomes Today

Ready to dive deep into your learning and development initiatives and improve your employee training programs through innovative learning? Connect with our team today to discuss your company’s needs and goals to get started.