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Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Product Services Training Games for Spectrum

Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Training Course

Product Services Training Games

Training Delivery

The Client

Spectrum is the trade name of Charter Communications, which is widely used by market consumers and commercial cable television channels, internet, telephone, and wireless service providers.

training Sneak Peak

The Challenge

Spectrum faced a formidable challenge as their competitors, AT&T Uverse and Verizon FiOS, surged ahead with new technologies. To maintain a competitive edge, Spectrum associates involved in cable and internet services must comprehensively understand these rival offerings. Effective communication of Spectrum’s superior products and services to customers hinged on this crucial knowledge.

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The solution

Designing Digitally developed a solution transcending traditional training methods. Recognizing the need for immersive and engaging learning experiences, we crafted two serious business games centered around an “eye spy” theme. Through these interactive experiences, users embark on a thrilling journey alongside a Spectrum secret detective who has meticulously researched and tracked the competition.

These severe games serve as more than just tutorials; they are dynamic platforms that highlight the critical features of AT&T Uverse and Verizon FiOS while simultaneously showcasing the unparalleled advantages of Spectrum’s offerings. Users are not mere spectators; they actively engage with the content, absorbing information about Spectrum’s competitive advantages and unique value propositions. By immersing themselves in this web-based interactive tutorial and assessment, associates were provided with the knowledge and skills to effectively articulate Spectrum’s value proposition to customers.

Implementing these innovative, serious business games is pivotal in Spectrum’s quest to outmaneuver competitors. By transforming training into an engaging and immersive experience, Designing Digitally has empowered associates with the tools and insights needed to navigate the competitive landscape with confidence and proficiency.

The interactive nature of the games fosters a more profound understanding and retention of critical concepts, ensuring that associates are well-equipped to effectively communicate the advantages of Spectrum’s products. As a result, Spectrum stands poised to solidify its position as a leader in the cable and internet services industry, ready to meet the challenges of tomorrow with ingenuity and resolve.

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

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Designing Digitally - Graphic of a gamified learning concept for financial services featuring a winding road, various icons related to business and finance, and a "learn more" button by an eLearning Vendor. Designing Digitally -
Designing Digitally - NFPA Warehouse Spray Patterns and Sprinkler Installation Training. Learn more. Designing Digitally -
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A man stands in the foreground of a blurred retail setting with icons and text overlay that promotes leadership coaching for supervisory managers.
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Employee at a Checkers fast-food drive-thru window interacting with a customer during the Drive-Thru Challenge Game.
A screenshot of an educational website interface with a module on financial literacy training program, featuring an image of Old Faithful in Yellowstone National Park, Wyoming.
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Training simulations for the 2020 Census Bureau count.
An illustration of a medical e-learning module by the France Foundation featuring a doctor discussing treatment options for idiopathic pulmonary fibrosis with a patient.
Designing Digitally - Cover image for a trauma unit nurse training simulation by Designing Digitally, featuring a welcome screen and a virtual hospital room with medical staff, perfect for Emergency Room Nurse Training Simulations. Designing Digitally -
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Designing Digitally - Auction winning display showcasing three cars with prices: a 2012 Mercedes E-Class, a sold 2010 Dodge Caravan, and a 2015 Audi SS, under the title "Auto Designing Digitally -
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Designing Digitally - Screenshot of a supply chain management simulation game by Designing Digitally, featuring an in-game map with delivery routes and game statistics. Text reads "SUPPLY CHAIN MANAGEMENT SERIOUS GAME" – an engaging tool for Games For Employees to enhance their Supply Chain skills. Designing Digitally -
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Designing Digitally - Website homepage of an eLearning vendor specializing in cargo shipment training, displaying a logo, navigation menu, and images of ships and shipping containers. Designing Digitally -
Designing Digitally - A virtual cityscape featuring the Mercer City Sales Serious Game, with a "Learn More" button at the bottom. The skyline has multiple buildings with various statuses like "Complete" and "Failed. Designing Digitally -
Online training program based on NFPA standards.
Designing Digitally - Person using a virtual reality app on a smartphone to scan QR codes, with a promotional overlay text about AR resource training. Designing Digitally -
Designing Digitally - Screenshot of an e-learning course titled "Respect in the Workplace: The Supervisor's Role". The background shows a simulated conversation between two virtual characters discussing workplace civility. The bottom half has Designing Digitally branding. Designing Digitally -

LET'S TALK ABOUT YOUR UPCOMING PROJECT!

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

Start Improving Your Employee Training Outcomes Today

Ready to dive deep into your learning and development initiatives and improve your employee training programs through innovative learning? Connect with our team today to discuss your company’s needs and goals to get started.