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Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Product Services Training Games for Spectrum

Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Training Course

Product Services Training Games

Training Delivery

The Client

Spectrum is the trade name of Charter Communications, which is widely used by market consumers and commercial cable television channels, internet, telephone, and wireless service providers.

training Sneak Peak

The Challenge

Spectrum faced a formidable challenge as their competitors, AT&T Uverse and Verizon FiOS, surged ahead with new technologies. To maintain a competitive edge, Spectrum associates involved in cable and internet services must comprehensively understand these rival offerings. Effective communication of Spectrum’s superior products and services to customers hinged on this crucial knowledge.

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The solution

Designing Digitally developed a solution transcending traditional training methods. Recognizing the need for immersive and engaging learning experiences, we crafted two serious business games centered around an “eye spy” theme. Through these interactive experiences, users embark on a thrilling journey alongside a Spectrum secret detective who has meticulously researched and tracked the competition.

These severe games serve as more than just tutorials; they are dynamic platforms that highlight the critical features of AT&T Uverse and Verizon FiOS while simultaneously showcasing the unparalleled advantages of Spectrum’s offerings. Users are not mere spectators; they actively engage with the content, absorbing information about Spectrum’s competitive advantages and unique value propositions. By immersing themselves in this web-based interactive tutorial and assessment, associates were provided with the knowledge and skills to effectively articulate Spectrum’s value proposition to customers.

Implementing these innovative, serious business games is pivotal in Spectrum’s quest to outmaneuver competitors. By transforming training into an engaging and immersive experience, Designing Digitally has empowered associates with the tools and insights needed to navigate the competitive landscape with confidence and proficiency.

The interactive nature of the games fosters a more profound understanding and retention of critical concepts, ensuring that associates are well-equipped to effectively communicate the advantages of Spectrum’s products. As a result, Spectrum stands poised to solidify its position as a leader in the cable and internet services industry, ready to meet the challenges of tomorrow with ingenuity and resolve.

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

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A user interface displaying a dashboard for a custom learning management system with menu options such as home, courses, and resources, and featuring a progress graph at 21%.
Designing Digitally - A classroom setting for NASA's Goddard Requirements Training, showing people standing around a conference table with a screen in the background. Text reads "Goddard Requirements Training - Learn More. Designing Digitally -
A digital avatar stands in front of a futuristic doorway with a starry background, promoting the HP Plinius serious game for technical training by Hewlett Packard Enterprise.
Designing Digitally - Informational poster on drug and alcohol awareness by NCMS, featuring details about acid (LSD) including description, physical form, effects, and side effects. "Learn More" button at the bottom. Designing Digitally -
Workshop Development
Quality program assessment simulation.
Designing Digitally - A digital simulation interface for Hewlett Packard Enterprise 3PAR StoreServ repair, featuring a floating hand interacting with a virtual reality model of server hardware. Designing Digitally -
Designing Digitally - Promotional image for a virtual reality lineman training eLearning platform, featuring a close-up of a VR headset against a utility pole backdrop, with a "learn more" button. Designing Digitally -
Designing Digitally - Screenshot of an e-learning course titled "Respect in the Workplace: The Supervisor's Role". The background shows a simulated conversation between two virtual characters discussing workplace civility. The bottom half has Designing Digitally branding. Designing Digitally -
A man stands in the foreground of a blurred retail setting with icons and text overlay that promotes leadership coaching for supervisory managers.
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Display of a website for Wyoming housing network with a prominent "journey to old faithful Learning Management System" banner and a "learn more" button.
Designing Digitally - A virtual cityscape featuring the Mercer City Sales Serious Game, with a "Learn More" button at the bottom. The skyline has multiple buildings with various statuses like "Complete" and "Failed. Designing Digitally -
Designing Digitally - An image with overlapping screens. The background shows a webpage about fan and compressor mechanical design, while the foreground displays a GE logo with the text "Power Plant Familiarization Online Learning" and a "Learn More" button. Designing Digitally -
Designing Digitally - A screenshot of a Time Warner Cable advertisement for the "Eye Spy Game Based Training," featuring a map of the United States with interconnected lines, the company logo, and a "Learn More" button showcases their innovative product services. Designing Digitally -
Designing Digitally - A person with a VR headset places a pizza in an oven as part of a Virtual Reality employee training simulation for pizza-making, developed by an eLearning vendor. Designing Digitally -
Designing Digitally - Poster for U.S. Air Force Academy's F22 Simulator featuring a jet flying over a mountainous terrain, with a "Learn More" button at the bottom. Designing Digitally -
Designing Digitally - Screenshot of an online educational course page titled "So You Wanna Teach Online," featuring a video and text about copyright issues for those looking to teach online, with a "Learn More" button. Designing Digitally -
A screenshot of "Polymerase Chain Reaction Simulation" by Auburn University, showcasing an interactive virtual lab environment.
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Designing Digitally - A person walks a dog in a park while another person with a dog approaches. Text: "Living with a Dog in a Shared Community" and "Learn More about PetSync Training Simulations." PETSYNC logo above the text. Designing Digitally -
Onboarding of public school administrators for harmonious employee integration.
Employee at a Checkers fast-food drive-thru window interacting with a customer during the Drive-Thru Challenge Game.
Designing Digitally - A digital quiz from Cuyahoga Community College asks users to identify brain parts, with an option selected for "Medulla." The banner below promotes "3D Stress Simulation Training," provided by a custom onboarding online training vendor. Designing Digitally -

LET'S TALK ABOUT YOUR UPCOMING PROJECT!

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

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