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Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Product Services Training Games for Spectrum

Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Training Course

Product Services Training Games

Training Delivery

The Client

Spectrum is the trade name of Charter Communications, which is widely used by market consumers and commercial cable television channels, internet, telephone, and wireless service providers.

training Sneak Peak

The Challenge

Spectrum faced a formidable challenge as their competitors, AT&T Uverse and Verizon FiOS, surged ahead with new technologies. To maintain a competitive edge, Spectrum associates involved in cable and internet services must comprehensively understand these rival offerings. Effective communication of Spectrum’s superior products and services to customers hinged on this crucial knowledge.

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The solution

Designing Digitally developed a solution transcending traditional training methods. Recognizing the need for immersive and engaging learning experiences, we crafted two serious business games centered around an “eye spy” theme. Through these interactive experiences, users embark on a thrilling journey alongside a Spectrum secret detective who has meticulously researched and tracked the competition.

These severe games serve as more than just tutorials; they are dynamic platforms that highlight the critical features of AT&T Uverse and Verizon FiOS while simultaneously showcasing the unparalleled advantages of Spectrum’s offerings. Users are not mere spectators; they actively engage with the content, absorbing information about Spectrum’s competitive advantages and unique value propositions. By immersing themselves in this web-based interactive tutorial and assessment, associates were provided with the knowledge and skills to effectively articulate Spectrum’s value proposition to customers.

Implementing these innovative, serious business games is pivotal in Spectrum’s quest to outmaneuver competitors. By transforming training into an engaging and immersive experience, Designing Digitally has empowered associates with the tools and insights needed to navigate the competitive landscape with confidence and proficiency.

The interactive nature of the games fosters a more profound understanding and retention of critical concepts, ensuring that associates are well-equipped to effectively communicate the advantages of Spectrum’s products. As a result, Spectrum stands poised to solidify its position as a leader in the cable and internet services industry, ready to meet the challenges of tomorrow with ingenuity and resolve.

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

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Experience the incredible Simulation Training program at NewYork Presbyterian Hospital designed to enhance culture and empathy skills.
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An electronic medical records training program with a laptop screen on it.
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Designing Digitally - Screenshot of the "Recycle Roundup Leap Motion Serious Game" by Designing Digitally. Instructions for sorting recyclables are shown, emphasizing quick and accurate placement of items for effective Employee Training. Designing Digitally -
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Online training program based on NFPA standards.
An illustration of a medical e-learning module by the France Foundation featuring a doctor discussing treatment options for idiopathic pulmonary fibrosis with a patient.
Designing Digitally - A digital learning interface for "one gas culture and resources training" featuring a quiz question about electricity and gas efficiency, and a logo at the bottom provided by an eLearning Vendor. Designing Digitally -
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Quality program assessment simulation.
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Designing Digitally - An image with overlapping screens. The background shows a webpage about fan and compressor mechanical design, while the foreground displays a GE logo with the text "Power Plant Familiarization Online Learning" and a "Learn More" button. Designing Digitally -
Designing Digitally - A person walks a dog in a park while another person with a dog approaches. Text: "Living with a Dog in a Shared Community" and "Learn More about PetSync Training Simulations." PETSYNC logo above the text. Designing Digitally -

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OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

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