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Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Product Services Training Games for Spectrum

Designing Digitally - A blank white square image devoid of any text or graphics, resembling the clear focus required in Trauma Nurse Training Simulations. Designing Digitally -

Training Course

Product Services Training Games

Training Delivery

Serious Games

The Client

Spectrum is the trade name of Charter Communications, which is widely used by market consumers and commercial cable television channels, internet, telephone, and wireless service providers.

training Sneak Peak

The Challenge

Spectrum faced a formidable challenge as their competitors, AT&T Uverse and Verizon FiOS, surged ahead with new technologies. To maintain a competitive edge, Spectrum associates involved in cable and internet services must comprehensively understand these rival offerings. Effective communication of Spectrum’s superior products and services to customers hinged on this crucial knowledge.

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The solution

Designing Digitally developed a solution transcending traditional training methods. Recognizing the need for immersive and engaging learning experiences, we crafted two serious business games centered around an “eye spy” theme. Through these interactive experiences, users embark on a thrilling journey alongside a Spectrum secret detective who has meticulously researched and tracked the competition.

These severe games serve as more than just tutorials; they are dynamic platforms that highlight the critical features of AT&T Uverse and Verizon FiOS while simultaneously showcasing the unparalleled advantages of Spectrum’s offerings. Users are not mere spectators; they actively engage with the content, absorbing information about Spectrum’s competitive advantages and unique value propositions. By immersing themselves in this web-based interactive tutorial and assessment, associates were provided with the knowledge and skills to effectively articulate Spectrum’s value proposition to customers.

Implementing these innovative, serious business games is pivotal in Spectrum’s quest to outmaneuver competitors. By transforming training into an engaging and immersive experience, Designing Digitally has empowered associates with the tools and insights needed to navigate the competitive landscape with confidence and proficiency.

The interactive nature of the games fosters a more profound understanding and retention of critical concepts, ensuring that associates are well-equipped to effectively communicate the advantages of Spectrum’s products. As a result, Spectrum stands poised to solidify its position as a leader in the cable and internet services industry, ready to meet the challenges of tomorrow with ingenuity and resolve.

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS
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Designing Digitally - A person stands in front of a screen in a pose for calibration in the Air Marshalling Training Serious Game by Designing Digitally. The screen displays instructions and the game logo, exemplifying how training games for workplace training enhance skills effectively. Designing Digitally -
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Designing Digitally - Screenshot of Checkers & Rally's "Sandwich Master Simulations Vendor simulated serious game" interface featuring a clean, organized kitchen setup with digital screens and a prominent logo. Designing Digitally -
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Designing Digitally - A digital learning interface for "one gas culture and resources training" featuring a quiz question about electricity and gas efficiency, and a logo at the bottom provided by an eLearning Vendor. Designing Digitally -
Designing Digitally - Promotional graphic for eLearning vendor featuring a man in a vest at a warehouse, with text about AI safety inspection using voice recognition. Designing Digitally -
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Employee at a Checkers fast-food drive-thru window interacting with a customer during the Drive-Thru Challenge Game.
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LET'S TALK ABOUT YOUR UPCOMING PROJECT!

OUR
  • CLIENT SUCCESS STORIES
  • PAST PROJECTS
  • COMMISSIONED WORK
  • PROJECT PORTFOLIO
  • PROGRAM OUTCOMES
  • ORGANIZATIONAL IMPACTS
  • LAUNCHED CLIENT PROJECTS

Start Improving Your Employee Training Outcomes Today

Ready to dive deep into your learning and development initiatives and improve your employee training programs through innovative learning? Connect with our team today to discuss your company’s needs and goals to get started.







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